PEAK Grantmaking Technology FAQ

Browsers

Chrome, Internet Explorer, Firefox, and Safari may all be used to log into the PEAK Grantmaking website.

Depending on the size of your monitor or your choice of browser, you may need to adjust your zoom settings to accommodate your viewing preferences.

Cookies

Cookies are files created by websites you visit. These files remember information about your preferred settings and items such as your username and/or password. Enabling cookies can speed movement around a website and make it unnecessary for you to re-enter your information each time you visit. PEAK Grantmaking cookies are listed as netforum.avectra.com and netforumpro.com.

  • Chrome
    Chrome enables cookies by default. Manage cookies in Chrome under Settings>>Advanced Settings>>Privacy>>Content Settings.

Select “Allow local data to be set,” the Chrome-recommended setting, to create the quickest login experience. You may also set exceptions here, as well as delete individual cookies that have already been saved. More information.

  • Firefox
    By default, cookies are enabled by Firefox. Manage cookies under Settings>>Options>>
    Privacy>>History
    .

“Accept cookies from sites” and “Keep until they expire” are the recommended settings. Select Use Custom Settings for History to manage your preferences for exceptions and individual sites. More information.

  • Internet Explorer
    Internet Explorer accepts cookies by default. Be sure that the “Always allow session cookies” option is checked, as well, by going to Tools>>Internet Options>>Privacy>>Advanced. Manage individual cookies under Tools>>Internet Options>>Privacy>>Sites. More information.
  • Safari
    The default cookie setting for Safari is “Allow from Websites I Visit.”

To manage Safari cookies on your iPhone or iPad, go to Settings>>Safari>>Block Cookies. More information.

To manage Safari cookies on your computer, go to Safari>>Preferences>>Privacy. More information.

Pop-up Blocking

New tabs will open when you click to access to the Knowledge Base and My Courses on the PEAK Grantmaking website. Use the instructions below to allow pop-ups in your browser if you are not able to open PEAK Grantmaking pages.

  • Chrome
    Chrome, by default, blocks pop-ups, so new tabs for the Knowledge Base and other resources won’t automatically open.

Allow pop-ups for blocked PEAK Grantmaking pages by clicking the pop-up blocker icon in the address bar and selecting “Always allow pop-ups from https://netforum.avectra.com.”

Chrome-popup

Manage pop-up blocking in Chrome by clicking the link at the bottom of the box, or under Settings>>Advanced Settings>>Privacy>>Content Settings. More information.

  • Firefox
    The PEAK Grantmaking Knowledge Base and other resource options should readily open in new tabs.

Access pop-up blocker settings in Firefox under Settings>>Options>>Content. You can block pop-ups from there, and also create exceptions for pages you want to be sure to access. More information.

  • Internet Explorer
    The pop-up blocker is turned on by default in Internet Explorer, so the Knowledge Base and other options won’t automatically open.

Allow pop-ups by selecting the “Always allow” option that appears at the bottom of your screen.  You can also click “More settings” to review your other options.

IE-popup

Go to Tools>>Internet Options>>Privacy>>Settings to add exceptions or otherwise manage your settings. More information.

  • Safari
    Pop-ups are blocked by default in Safari, and you must change the setting to view some PEAK Grantmaking resource options.

On your computer, open the Safari browser, then click Safari>>Preferences>>Security. Uncheck the “Block pop-up windows” box. More information.

On your iPhone or iPad, go to Settings>>Safari>>Block Pop-Ups to manage your preferences. More information.