Member Services Coordinator
firstname.lastname@example.org | 202-296-2640
Nicole joined PEAK Grantmaking in February 2016 as Member Services Coordinator. In this role, she interacts and engages with members, customers and prospects providing a high quality experience. Nicole creates consistent member value through coordination and superior execution of activities related to new member onboarding, membership renewals/retention, and recruitment. She is PEAK Grantmaking’s database administrator and provides administrative support to our Volunteer Program.
Contact Nicole to join or renew your membership, update your profile, register for an event, purchase a product, or with questions on how to navigate the online member directory, resources, and benefits available to members.
Prior to joining PEAK Grantmaking, Nicole honed her people skills by starting off as a customer service representative in the insurance industry before earning her property and casualty license and becoming an insurance agent/counselor.
Nicole graduated from the University of Phoenix with a Bachelor of Science degree in Human Services and Management.
Nicole has a love for dance! She did ballet for over 17 years and was the assistant dance teacher at her church home back in Michigan from 2000 until 2005. Nicole was also the secretary and dance student at Mind, Body, and Soul Christian Dance Ministry from 1999 through 2005. Nicole Traveled to Jamaica in 2003 and 2006 teaching the youth dance during vacation bible school. Currently Nicole is a Volunteer at CityDance Dream here in Washington DC where she assists the teachers and students wherever needed.